Roaming

Staying connected while travelling abroad is essential for many businesses, but roaming can incur additional charges and costs can vary significantly depending on the country you are visiting and the services you use.

​

To help you avoid unexpected charges, we recommend checking your roaming requirements before you travel and making sure any appropriate roaming packages or allowances are arranged in advance. The guidance below highlights some important considerations when using your mobile service overseas, including data usage, usage limits and travelling at sea.

​

​​

• Roamed usage incurs higher usage cost and can vary between host countries.

​​

• Due to latency of data between host country and UK networks, any associated usage including usage alerts or caps, if in place, may be delayed. 

​

• Users are recommended to ensure awareness of such increased fees and utilise local WiFi facility.

 

• Any roaming packages required must be requested prior to travel.

 

• Usage at Sea, incurs extremely high costs and should be avoided.